Yesterday, I heard about a new startup, Munchery, for the first time (and I’m ashamed I missed it when they were profiled on TechCrunch on May 3). It seemed like a great concept…sort of an AirBnB for delivered food. In other words, you can order food for delivery…only instead of it being from a typical restaurant, it’s from a personal chef working out of their own kitchen.
As an avid early adopter, I figured I’d give their beta a try. So I logged in, created an account and placed my first order: Burmese Tea Leaf Salad and Red Chicken Curry. And, because I thought the concept was so cool, I even liked them on Facebook, where I posted a comment on their wall telling them how excited I was for the first order.
After which they responded on their Facebook wall that they couldn’t find my order in their system (that was because I was having it delivered to a friend’s place, so it was under a different name). After which I responded on their wall that I had a new feature request for them: allow users to have orders sent to different names and addresses. User feedback via your Facebook fan page wall? Of course! This is startup life.
Next thing you know, I got an email from one of the founders letting me know that they located my order. He also told me that I placed one of the first three orders for the day, which meant that dinner was free that night. How cool is that? But wait, it gets even better.
With another work day done, I headed over to my friend’s place where I had specified the food be delivered. At precisely 7:30PM, the buzzer rang and the delivery man appeared with a freshly prepared, fragrant Burmese meal. Except that it wasn’t quite your ordinary delivery man. It was the CEO of Munchery.
Only in San Francisco.
PS – The food was awesome, the whole user experience was great, and I’ll definitely be using Munchery again. I’m just not going give the CEO as big of a tip the next time he makes a delivery.
PPS – Yes, this is my first post in 6+ months. I still don’t love blogging.